FAQs

How long will it take for my mattress to arrive?


Once you've placed your order, your Custom Mattress™ will arrive in about 2-3 weeks. Standard size mattresses arrive in about 1-2 weeks. We ship via FedEx Ground and deliver Monday through Friday, excluding holidays. Upon shipping, we'll send you an email with your FedEx tracking information so you can stay up to date on your shipment. Visit our shipping and delivery page for more information.




How much does shipping cost?


All of our mattresses, no matter how big the custom size is, ship for free within the contiguous United States.




What forms of payment do you accept?


We accept all major credit cards.




How do I get a quote on a custom size/shape mattress?


Simply call or text us at 1-800-979-1924.




How long have you been in business?


We have proudly been selling high-quality custom mattresses online since 2003.




Where will my mattress ship from?


We ship our mattresses from one of our two factories: Greenville, South Carolina or Conover, North Carolina.





Call  1.800.979.1924

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