Shipping and Delivery
Custom Mattress Factory is pleased to offer complimentary domestic US ground shipping on all orders.
Once you've placed your order, your Custom Mattress™ will arrive in about 2-3 weeks. Standard size mattresses arrive in about 1-2 weeks. We ship via FedEx Ground and deliver Monday through Friday, excluding holidays. Upon shipping, we'll send you an email with your FedEx tracking information so you can stay up to date on your shipment.
Rush delivery service is only available on custom mattress orders. If you need your custom mattress order sooner than 2-3 weeks, we can put a 1-2 week rush order in for only $10.
Need more time? We can delay the production of your mattress as needed. We’ll push back your order in our queue to be crafted and shipped when you’re ready—your mattress won’t be sitting around in the warehouse collecting dust!